MobiKwik Partners with WHSmith India to Enable Digital Wallet Users to Shop Offline


“Alliances and Partnerships produce stability when they reflect the realities and interests” – Stephen Kinzer, Acclaimed Author & Journalist

Alliances and partnerships should be focused on driving a multi-channel process that works in favor of the customer and marketer, concurrently. To make the most of the digitization push in the country, companies must continue to focus on providing innovative solutions for the customers on both Online and Offline platforms. Taking cues from this ideation, MobiKwik has entered into a partnership with WHSmith India to allow its digital wallet users to shop offline, at all WHSmith outlets across India.

You may call it the early days. Yet, Indians are now getting inclined towards the quick and effective online shopping lifestyle. However, to maintain a proper & a healthy balance of the economy, it is necessary that the brick and mortar stores should also continue to gain their part of success. MobiKwik has been one of the biggest mobile wallet services in India. The company recently raised $25 Million from a number of investors to enhance their reach in the digital payment market. MobiKwik currently has a user base of more than 17 Million mobile wallet owners in India. On the other hand, WHSmith India has more than 50 stores in Delhi and Mumbai. Most of these stores are strategically located in the high footfall locations. This recently announced partnership will provide MobiKwik to help offline customers to avail large benefits through a cashless and card-less retail shopping experience.

Bipin Preet Singh, Founder and CEO, MobiKwik said, “We are proud to play a leading role in mainstreaming mobile wallets in India by making them accessible at offline outlets. Mobile payment has considerable potential to disrupt Indian retail and we aim to create many more such partnerships for mobile wallets to replace cash and cards. We invite customers to visit their nearest WHSmith stores and shop safely and conveniently using their MobiKwik wallets.” Taking the announcement further, Arun Barathi, CEO of TNSI Retail Pvt Ltd, WHSmith’s franchisee in India commented, “Mobile wallets are the next big game changers in the payments space and offers great possibilities for retail in India. They fasten the payment process as well as make it more convenient and secure.”
According to a recent report by Motilal Oswal, mobile wallet usage in 2015 grew 200% from the last year to reach 3 crore users. The partnership will help MobiKwik further deepen its user base across the country.


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“Thinking Aloud” reflects the emerging trends and varied outlook of the rapidly evolving internet and communication sector. An IAMAI publication, this is a part of the market education initiative of the association.

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