Key Excerpts – Morning Sessions, Day 2, India Digital Summit

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After an assemble of successful sessions on Day 1, the final day of the summit started on an invigorating note. The session on the second day were designed to create the ultimate engagement between the industry leaders and the budding digital entrepreneurs. The first 3 key sessions included the following & here are some key excerpts from the sessions.

Leadership Talk

Key Learning in my Journey to Build an Organization –

Murugavel Janakiraman, Founder & CEO, CONSIM

 

Fire Side Chat

Shri. Rajeev Chandrashekhar, MP, Rajya Sabha

Moderated by Rajesh Jain, MD, netCORE Solutions

 

Leadership Talk

Nandan Nilekani

Former Chairman – Unique Identification Authority of India

 

Day 2 at the India Digital Summit kicked off with a leadership talk session featuring Murugavel Janakiraman. The founder & CEO of CONSIM (name changed to matrimony.com) shared his key learnings about his journey while building an organization. Mr. Janakiraman shared his last 16-year journey towards building an effective brand. Presenting his journey in a timeline manner, his overall journey was divided amongst 14 key points. Mr. Janakiraman emphasized that in order to see the light of success, entrepreneurs must keep certain things in mind. Over his journey, he has identified is that one of the most pivotal teams in an organization is the recruitment team. It is important to give more levy and provide a voice to the recruitment team along with getting close to the operations. Getting a good recruitment team, getting more involved in the operations and getting the monthly review process integrated means half the work done, he added. Moving further, Mr. Janakiraman added that new organizations must not be hesitant to invest in data and analytics & must jot down the key priorities. One must also focus on the product development, along his journey he has learned the two Is of product development – innovate and imitate. At times, some things can be imitated to enhance your product. Effective imitation at times can be good for implementation and innovation. Building a product and building a brand are like different sides of a same coin. It is important that along with building a strong product, one should also build a strong brand. Proper brand building helps in leveraging the value and benefits. Mr. Janakiraman added that it is important to grow healthy along with growing fast. Concepts like zero budgeting, eradication of automatic approval of resources can help in building a healthy growth. Finally, an entrepreneur must make sure to continue to do what his mind says. One must continue to address challenges & keep putting their best efforts. Mr. Janakiraman also entertained questions from the excited entrepreneurs to provide further insights about steps towards building an organization.

The subsequent session had a prominent dignitary in attendance. The day’s first Fireside Chat featured a dialogue between Shri. Rajeev Chandrashekhar, MP, Rajya Sabha & Rajesh Jain, MD, netCORE Solutions. Mr. Rajesh Jain donned the moderator’s hat for this session. The chat started with some appreciation of the efforts made by Mr. Chandrashekhar towards Lance Naik Hanumanthappa Koppad across Social Media platforms. Mr. Chandrashekhar also requested the audience to pray for the speedy recovery of the Siachen Avalanche survivor. During the discussion, Mr. Chandrashekhar shared his thoughts from the BPL Mobile period. Mr. Chandrashekhar founded BPL Mobile way back in 1994. In 2013, he was also awarded an honorary doctorate by Visvesvaraya Technological University, Belgaum, for his work as an entrepreneur. The discussion featured the hot topic of net neutrality. He added, that the outcome of TRAI’s decision will prove to be very good. The decision is a pro-consumer decision. However, things are still incomplete. Mr. Chandrashekhar also added that proper principles of net neutrality must be in place. The telecom industry in India is the most successful industry created post liberalization in India. Mr. Chandrashekhar also added that there is an air of mistrust in the Telcos, nowadays. The next topic featured the focus areas in technology for governance. Technology is the proper tool to develop and prosper a democracy, however, the infrastructure must have strong pillars, he added. Speaking about mygov.in, he added that the changing of the domain to mygov.os can be more beneficial in terms of data and analytics sharing. This process can help government and organizations work in unison. The two major silos to be addressed is the loot of public sector and the problems in the judiciary system. Mr. Rajesh Jain added that over the period of 2-3 years, the government has become a major opportunity for the entrepreneurs looking at the implementation of Digital India and other such processes. Continuing his way of bold and honest speaking, Mr. Chandrashekhar definitely provided some huge insights to the general public. Mr. Jain in the moderator’s chair asked Mr. Chandrashekhar about his views on Smart Cities. He replied, that the municipal sector is one of the most brazen sectors. Building a smart city by providing the municipal sector with loads of funds makes no sense. A smart city must be built on better thoughts and better infrastructure and loyalty. MP Chandrashekhar also asked some questions put forth by the audience. On asked about the role of the private sector in the development & reducing the role of government. He replied that being a believer in minimal government interference. The current situation must encourage the government to provide the private sector with more levy. The pendulum is shifting for minimal regulation, but, it is moving very slow and steady.

The next leadership talk session of the day featured Nandan Nilekani, former Chairman, (UIDAI) Unique Identification Authority of India. Along with sharing some valuable insights, Mr. Nilekani shed light on the various issues that need to be addressed for better implementation of connectivity process. Mr. Nilekani spoke about the process of being presence less, paperless and cashless. The process can be a game changer in terms of digital development of the country. It features three main things 1) Jan Dhan 2) Aadhaar 3) Mobile. Jan Dhan basically means that everyone would possess a bank account & would shift to banking platforms. While opening millions of bank accounts were a challenge, inducing a behavioral change to get people start using their bank accounts was another major challenge. The no of zero balance accounts has registered a steep fall from 76.8% in September 2014 to 32.4% in December 2015. The second thing is Aadhaar. Nilekani said that the digital identities on Aadhaar will reach 1 billion in the near future. Whatsapp has a billion users. Aadhaar will be the only Indian public platform to have a billion users. Coming to the third point, mobile, as it sounds and as you might have witnessed have been the real game changer in the last 3 to 5 years. Moving further, everybody would be using a smartphone & would have multiple apps handy for each and every chore. An amalgamation of these 3 things – JAM will be the base for presence less, paperless and cashless transaction. Aadhaar authentication will eradicate the security and privacy flaws across the country. Micro ATMS have already started using Aadhaar for transactions. Mr. Nilekani also emphasized that as the app & the digital culture continues to boom in India, e-KYC, e-Signature & e-Locker will be at the center of all the action. Aadhaar verification and KYC services would make it sufficient for a billion people to do digital signatures & make everything paperless. Such infrastructure is not found anywhere across the globe. Mr. Nilekani also spoke at lengths about the Unified Payment Interface (UPI). He accentuated that mobile payment operability will only get better & ease the process of merchant transactions. Push and Pull transactions will improve the mobile payment infrastructure. Users will be able to use a single KYC via mobile to make transactions across multiple platforms. One of the key things related to interoperable mobile payments would be launched this Saturday in Bangalore. NPCI would be launching “Unified Payments Interface (UPI)” to simplify and provide a single interface across all systems. Mr. Nilekani concluded that we are in a unique situation to propel India’s digital independence. Such infrastructure would help propel the growth.

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